Moving House During Coronavirus Covid 19 Pandemic

Guidelines On Moving House During the Coronavirus (Covid-19) Pandemic

Due to changes in government guidelines starting on 15th of June 2020 regarding travelling, and the recently amended guidelines regarding moving house, we would like to make you aware of some changes we have made to our coronavirus (Covid-19) transportation guidelines and precautions.

We have continued to provide man with a van removal services in London throughout the government lock down whilst following government advice.  The safety of our clients and our team is our priority, and we have done everything we can to keep everyone safe during our operations.  Due to the governments recent announcement, we are happy that we can now start to ease some of the strict guidelines and extra precautions we have been following over the past couple of months.

We will start to take passengers from the 15th of June 2020 and clients will be allowed to assist with loading and unloading, but the following new guidelines and precautions must be followed to help keep everyone safe.

Disposable gloves and face masks have been distributed to our team and our vans will continue to be cleaned and sanitised after every job to prevent contamination.

We advise and ask all our clients to:

Book in advance wherever possible to avoid disappointment.  We are expecting to see a surge in the number of removals we usually undertake in the coming months as the lock down eases.

Pack responsibly – Current government guidelines state that the client should do all of the packing and clean anything that is intended for removal before the items are handled by others.  Please try to do the packing yourself and ensure that all items intended for removal are thoroughly cleaned before we arrive.  All items must be packed in bags or boxes – no loose bedding or clothing will be accepted.

Book a two-man service – If you have any large furniture or similar size items that need to be moved, we recommend that you book a two-man service.  This will ensure that social distancing between us can be maintained throughout the process.  Alternatively, two people from the same household could load and unload these items themselves without assistance from the driver.

Allow us to wash our hands – We are not currently undertaking any removals in any premises where no handwashing facilities are in place.  Please ensure that soap and hot water is readily available at both the collection and the delivery address so our team can wash their hands after coming in contact with your belongings.

Keep it contactless – Please keep a two-metre distance from our team or more and do not touch or shake hands.  For any circumstances where a two-metre distance cannot be maintained, both our client and any members of our team must wear a face mask until social distancing can be maintained.

Wear a face mask when you travel with us – We are not allowing any clients to travel with us unless they wear a face mask throughout the journey.  We are providing face masks to our clients free of charge.  For the safety of our team and our clients, all passengers and drivers must wear a face mask when they travel together.  We also recommend that you open the windows when you travel which will help to ventilate the vehicle and could help to reduce the risk.

Don’t book if you have coronavirus – If you have a cough, a temperature or if you have come in contact with anyone with these symptoms within the past 30 days, please do not book our services until you have followed the self-isolation guidelines.  You can find the self-isolation guidelines and advice from the NHS here.  If you have already booked with us, please let a member of our team know as soon as possible so we can freeze your booking until you are ready to move.

We thank you very much for your understanding and your cooperation and we really appreciate your business.

Contactless Delivery

Contactless Same Day Couriers & Removals in London

Due to the Coronavirus (Covid 19) Pandemic and the governments recent announcement regarding the “stay at home rules,” we would like to make you aware that we are still here to help. It’s a difficult and challenging time for many of our clients, and we understand that now more than ever our clients are depending on us to get their items moved from A to B.  

We have put some temporary precautions and guidelines in place to ensure that we can keep our clients and our team safe whilst continuing to provide uninterrupted van services.

We are temporarily providing contactless removals & contactless same day courier services.

  • Contactless means – a two metre gap or more that must be maintained at all times throughout the process.
  • Clients are currently unable to assist the driver to load and unload any large items due to the social distancing guidelines. For any items where two people are required, a minimum of two men must be booked. Alternatively two people from the same household can load and unload these items without the drivers assistance.
  • We are currently unable to take any passengers
  • Items must be boxed or wrapped. We will refuse to collect any loose items.
  • We can only transport frozen or chilled foods for a maximum of 30 minutes. Please note: Our vans are not refrigerated.

All of our couriers and removals operatives have been provided with face masks and disposable gloves. Our vans are now also being cleaned and sanitised after every job has been completed to prevent contamination.

We will keep all of our clients updated on the progress of their bookings via sms or by phone if they are not present.

Proof of delivery can also be provided by photo which can instantly be sent to the sender upon request.  Due to the current circumstances, we are unable to collect a signature from the recipient.

If you require a contactless same day courier or a contactless removal in London, please call our sales team now on 0208 099 7448. We accept all major credit/debit cards over the phone or we can email a payment link for payment to be made online.

Man with a Van in London

ePenny Logistics have been providing man and van removal services in London for just under a decade. Based in North London, we have become recognised locally for high quality removal services at competitive prices. Over the past few years, we have worked hard to build up a fleet of late vehicles, reliable systems and tools to ensure that we continue to provide reliable, uninterrupted man and van removal services as our business grows year on year out. Our team have been fully trained and they are regularly audited to ensure that our clients receive the best possible service each and every time that they book with us.

We understand that reliability and consistency is important. All of our vehicles are fitted with tracking devices that get monitored 247 by our control team, and all of our drivers are equipped with radio communication devices. We constantly keep our clients informed via SMS or over the phone and all of our drivers wear a uniform and carry photo identification.

Once you book with us, we take care of the logistics so you don’t have to worry. You can put your feet up and relax knowing regardless of what happens on the roads, we will always turn up and get your items moved from A to B. For all the years that we have been in business, we have never failed to turn up at a job. If one of our drivers are sick, we send out a replacement – and if one of our vans get caught up in an accident, we dispatch another van. We always have a back up plan and we are ready to resolve problems as and when they happen so you don’t have to. You can put your feet up and have a cup of tea, rest assured that we are overseeing everything – doing our best to ensure that your van arrives on time, every time.

We compare our prices against 10,000 other service providers every time we provide a quote to our clients – and although we might not always be the cheapest, we always aim to be competitive. We like to build long term lasting relationships with all of our clients and we value loyalty. All of our clients receive regular discount codes which they can either use themselves when they come back to book again, or they can even pass them on to friends, colleagues or family members so they too can benefit from great discounts when they need a man with a van.

If you are looking for a man with a van in London, call us now on 0208 099 7448 or simply send a text to 07418 344 396. One of our friendly sales team will be more than happy help you with your enquiry and they will always do their best to provide you with a competitive quote that you can be happy with.

All of our vehicles are fully insured and we are licensed by the Environment Agency. We accept all major credit/debit cards and if you are a business you can pay by invoice. Contact a member of our sales team now if you require a credit account for your ongoing man and van services. We would be more than happy to tell you more about what we do and discuss ways that we can improve the logistics in your business.

How much does it cost to hire a man with a van?

Man and van service providers in the UK charge between £25 per hour to £50 per hour per man. Any stairs are charged additionally between £5 to £10 per flight per man. Mileage is charged between £1 to £2.50 per mile and it is usually a requirement to book for a minimum of two hours.

When it comes to choosing a man with a van, it is important to do some research on the service provider before deciding to book.  It is also important to be wary of any service providers that quote really low prices. It is a unfortunate fact that many man and van service providers have a reputation for not turning up to jobs.  Many people end up being stranded on moving day due to no shows and getting it rectified can cause delays. It can be very stressful to deal with a no show and at times it can be very problematic finding another van.  It often works out significantly more expensive to resolve a cheap man and van no show, than to book with a reputable service provider in the first place.

The main reason why these “budget” service providers do not turn up, is because they only have one van. Many people attempt to do this as a “thing on the side” – it is not their main line of work.  They usually have an old rusty unreliable van without the correct legally required insurance, and they see an opportunity to undercut other professionals in the industry.

The thing is, there are many problems that can arise on moving day. The most common reason “budget” service providers do not turn up is because they get held up on a previous job. Sometimes this can be due to their own incompetence, and other times it can be down to unexpected issues like new landlords or tenants being unable to obtain keys to their new properties.  The bottom line is, if the cheap man only has one van, it is highly likely that a cancellation, no show, or a delay will occur.

Another problem with choosing a cheap man with a van is the lack of reputation. Usually a cheap man and van has no experience, no manager, no support and many have no feedback history. It is important to be wary who you let into your home or office. It is highly likely that a budget man with a van will arrive at your doorstep late and rude wearing a baseball cap and a pair of jeans. They could be an illegal immigrant, or even worse they could be a recently released prisoner. They could be inexperienced and damage or even steal your most prized possessions. 

At ePenny Logistics we understand the flaws in the man and van industry in London and we are working hard to improve the level of service that London residents and businesses receive.  Over the past 5 years we have built up a fleet of late vehicles and we now have a highly experienced workforce who are dedicated to providing the best possible service at the most economical pricing.

All of our removals operatives are carefully vetted, fully trained and they are managed via our radio controlled office.  All vehicles are tracked and every job gets monitored by one of our controllers from start to finish. All of our removals operatives wear a uniform and they always carry photo identification. This not only gives our clients reassurance – but it also takes the level of our removals operations and standards to a completely different league compared to our one man band competitors.

We now provide our man and van services to a large number of businesses and government organisations as well as end users who need to move their own personal items.  If you are interested in booking a reliable a man with a van, please do not hesitate to call a friendly member of our London based sales team now on 0208 099 7448.